Real Challenges - Real Results
Market Entry & Development Support
The Challenge
- As a well-established South African fintech, InfoSlips sought a trusted business company to partner with to strategically enter into the North American marketplace.
Our Success
- InfoSlips found and partnered with DxEcosystems to create their presence in North America and transform the digital communications Ecosystem with their innovation in digital interaction & customer engagement solutions.
Improve & Enhance North American Monthly Customer Statements
The Challenge
- The auto finance division of a leading global automotive company needed to improve & enhance their monthly statements to their North American dealerships.
Our Success
- This auto finance company partnered with DxEcosystems and our Innovation Provider – InfoSlips to transform & modernize their paper-based dealership statements creating an engaging digital communications platform. We designed, developed and deployed a transformational digital statement resulting in enhanced value to both the auto finance company and their dealership ecosystem.
Strategic Partnerships
The Challenge
- The Core Banking & Business Services Provider’s strategy was to continue to evolve their already valuable business services to deliver a new transformational digital communications platform that exceeded the expectations of their existing customers and new prospects.
Our Success
- The Core Banking & Business Services Provider partnered with DxEcosystems to build a new digital communications and document delivery platform in response to their customers and prospects requirements.
Reimagined Customer Experience Onboarding
The Challenge
- The US Regional Utility Company wanted to create an informative digital experience to assist their customers in understanding the seasonal changes in their utility bills. Creating this experience would help their customers make informed choices to manage their consumption and avoid having to contact the contact center to request assistance.
Our Success
- The US Regional Utility Company partnered with DxEcosystems to create a new interactive personalized video experience using BlueRush IndiVideo. The new interactive digital experience has resulted in clearer customer communications and a material reduction in calls into the contact center. Customer are taking action via the personalized video, taking advantage of programs that will help them manage their energy usage, while improving overall communications.
DxEcosystems is your “Digital Transformation Project - Air Traffic Control”
We prepare the transformation project flight plan.
We ensure that the project takes off with all stakeholders onboard and ascends smoothly.
We constantly manage and monitor the transformation in progress, adjusting along the way.
We prepare a glide-path to land the project and ensure that all stakeholders reach their destinations with expectations satisfied.