The Heart of Guest Engagement

AtriaX is the engagement platform that transforms every guest interaction into a meaningful connection.

by DxEcosystems  ·  powered by InfoSlips

AtriaX is the technology that creates lasting connections

AtriaX takes the static communications your guests receive today: the pre-arrival message, the in-stay updates and the checkout statement, and rebuilds them as dynamic digital touchpoints extending and deepening the connection to your guests. The same secure, personalized technology powers a digital engagement before, during and after a guest's stay, with a digital folio at departure, so the entire guest experience is delivered in the same voice.

Where every guest feels connected before, during and after their stay.

The connected guest experience: from the initial welcome, while at the property or after the "see you again soon," watch how AtriaX turns three disconnected transactional moments into one continuous relationship between you and your guests.

Get Started
The Connected Guest Journey
I
Before Arrival

The relationship begins before they walk through the door.

A personalized digital welcome sets the tone. Preferences confirmed. Local recommendations curated. Concierge access in their hands, so your guests arrive already recognized and remembered.

II
After Arrival

The moments that determine the size of their smile.

The digital experience continues throughout their stay, whether booking a dinner reservation, a spa or a tee time, the full complement of hotel amenities available at a guest's fingertips to ensure an immersed and engaged experience that extends the relationship. It's not just a transaction.

III
After Departure

The stay ends. The relationship extends.

Within seconds of checkout, your branded folio is delivered digitally: clear and personal with the ability to parse expenses and resolve questions with one tap. The folio followed by a "thank you" note, a link to buy your wares (bedding, robes or fragrances), a summary of loyalty points, a one-tap review, a personalized invitation back, any or all delivered the moment the guest leaves, extending the relationship and inviting them back again. Every departure becomes the beginning of the next arrival.

See AtriaX in action.

Click an engagement page below to explore a fully interactive example of how guests are engaged. Each is personalized and branded, sent in seconds. And, of course, encrypted and secure.

✉️ Welcome Experience
🧾 Checkout Folio Experience & Beyond

All samples are interactive documents, encrypted, mobile-responsive, and fully branded. Click to explore.

Every guest is different. Every interaction is personal.

AtriaX personalizes every guest interaction, adapting to each guest, whether staying for leisure, for business, or as part of a group, to deliver the right information, services, and engagement at exactly the right moment.

🏖️

Leisure Guests

Personalized messages highlighting the hotel's amenities and local activities, events and/or restaurants to help the guest relax, explore the property and make the experience more memorable.

Higher satisfaction scores
💼

Business Guests

For corporate travelers, links to make restaurant reservations, find the fitness center and an interactive folio parsing expenses into categories, all built especially to make the entire experience frictionless and efficient.

Repeat stays
👥

Groups and Events

Individualized messages for organizers and attendees, whether leisure or business, with an interactive folio separating an individual's or the group's expenses into curated categories, keeping every group or event organized and moving without friction.

Streamline coordination
The Guest Experience

Every touchpoint is an opportunity
to make a guest feel remembered.

The Business Benefits

AtriaX: the piece that makes every element of your business work more effectively.

The easiest part: AtriaX can supplement or complement what your property already has. It's an on-ramp that plugs into your existing systems and turns routine touchpoints into something your teams can action and guests actually appreciate and value.

The best part: AtriaX turns every interaction into intelligence and actionable guest data.

I
Guest Experience

Enrich and personalize each guest's experience so they are recognized and remembered, building the emotional connections that foster long-term loyalty.

Personalize each interaction and replace the static PDF bill with an interactive folio parsing expenses into categories for those needing to submit expense reports.

II
Operational Efficiency

Proactively anticipate and address common property challenges freeing up associates to enrich each guest's experience.

Avoid risking the guest experience from staffing changes: AtriaX becomes your communication layer ensuring each guest is recognized and remembered. Streamline front-desk operations eliminating long lines, unnecessary printers and paper, and calls into accounting, all with the interactive folio sent automatically upon checkout. Amp up your guest intelligence: every engagement and folio generates data based on what your guests tapped or ignored. A PDF generates zero insight.

III
Revenue Generation

Generate new revenue from each engagement: promote the onsite restaurants, hotel amenities or nearby activities.

Each engagement and digital folio doubles as a marketing platform enabling the property or third parties to promote or sell affiliated products or services, a revenue stream most hoteliers have not fully tapped.

Encrypted. Immutable. Auditable.

AtriaX is powered by InfoSlips. The same enterprise platform that safeguards financial and communication records for Fortune 1000 enterprises globally like banks, financial institutions, healthcare companies and tech firms is now purpose-built for hospitality.

The same security and personalisation infrastructure. Multi-factor authentication, full accessibility, and responsiveness across every device. Every guest engagement, whether email or folio, is encrypted, immutable and auditable.

Encrypted
PCI DSS, GDPR, POPIA protection built in. Global data privacy compliance ensures each communication is a firewalled, resilient, non-repudiable statement of record.
Immutable
Tamper-proof data integrity. Security and accessibility standards (WCAG) embedded at the platform level supporting as many data sources and every hotel's needs as required.
Auditable
Simplify access. Streamline support. Integrate directly into your PMS, CRM, revenue and booking systems to enable associates to address each guest's request or query with confidence and efficiency.

From signed contract to going live, deployment in a matter of weeks. Average "go live" timeline: 8 weeks.

Trusted infrastructure used by
Mercedes-Benz
Deloitte
Vast.bank

A grand stay deserves a grand farewell.
The moment your guest decides whether they'll come back.

See how AtriaX transforms your Guest Engagement.

Whether you operate a single property or a portfolio, AtriaX plugs into what you already have and can go live in about 8 weeks. Request information below and we'll follow up with the specifics for your property, along with a closer look at the end to end guest experience.

  • See the full guest engagement journey
  • Understand where your current touchpoints are improved
  • Discover how we integrate so quickly
Get in touch directly
information@dxecosystems.com

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